1. Irurita VF. Factors affecting the quality of nursing care: the patient's perspective. Int J Nurs Pract. 1999;5(2):86-94. [DOI] [PubMed]

2. Sarminah S. The Effects of Job Satisfaction on Organizational Commitment and Job Performance Relationship: A Case of Managers in Malaysia's Manufacturing Companies. European J Social Sci. 2011;18(40):228-39.

3. Darvish M, Azarbin Z, Rahimi M. Registration and Reporting In the Emergency Department. Second National Conference on Emergency Medicine2007.

4. Asplin BR, Magid DJ, Rhodes KV, Solberg LI, Lurie N, Camargo CA, Jr. A conceptual model of emergency department crowding. Ann Emerg Med. 2003;42(2):173-80. [DOI] [PubMed]

5. Baghaei R, Khalkhali H, PourRashid S. The effect of using SBAR model in nursing handoff on communication dimension of nursing care from the patients view. The J Urmia Nurs Midwifery Fac. 2016;14(6):562-70.

6. Starmer AJ, Spector ND, Srivastava R, Allen AD, Landrigan CP, Sectish TC, et al. I-pass, a mnemonic to standardize verbal handoffs. Pediatrics. 2012;129(2):201-4. [DOI] [PubMed]

7. Billings C, Cook R, Woods D, Miller C. Incident reporting systems in medicine and experience with the aviation safety reporting system. A tale of two stories: contrasting views of patient safety Report from a workshop on assembling the scientific basis for progress on patient safety McLean. VA National Patient Safety Foundation at the AMA. 1998.

8. Leonard M, Graham S, Bonacum D. The human factor: the critical importance of effective teamwork and communication in providing safe care. Qual Saf Health Care. 2004;13 Suppl 1:i85-90. http://dx.doi.org/10.1136/qhc.13.suppl_1.i85 www.ncbi.nlm.nih.gov/pubmed/15465961

9. Victorian Government Department of Health. Promoting effective communication among healthcare professionals to improve patient safety and quality of care. Melbourne: Victorian Quality Council; 2010.

10. Gharabaghi A. The Impact of Attitudes and Behaviors on Productivity, Quality of Work and Collaborative Life in Work Management. Management Development. 2011;167:17-.

11. Jaffari Golestan N, Vanaki Z, Memarian R. Organizing "Nursing Mentors Committee": an Effective Strategy for Improving Novice Nurses' Clinical Competency. Iranian J Med Educat. 2008 7(2):237-46.

12. Saletnik LA, Niedlinger MK, Wilson M. Nursing resource considerations for implementing an electronic documentation system. AORN J. 2008;87(3):585-96. [DOI] [PubMed]

13. Hasanpour D, Kheyri S, Shahrani M. The effect of teaching using, problem base learning and lecture on behavior, attitude and learning of nursing (BSc) students. Shahrekord UnivMed Sci J. 2006;8(3):82-76.

14. Griscti O, Jacono J. Effectiveness of continuing education programmes in nursing: literature review. J Adv Nurs. 2006;55(4):449-56. [DOI] [PubMed]

15. Karimi Mooneghi H, Dabbaghi F, Oskouei F, Julkunen K. Learning Style in Theoretical Courses: Nursing Students' Perceptions and Experiences. Iranian J Med Educat. 2009;9(1):41-53.

16. Kardan B, Bakhshandeh H, Nikpajouh A, Elahi E, Haghjoo M. Comparison of the effect of education through lecture and multimedia methods on knowledge, attitude, and performance of cardiac care nurses about temporary pacemaker care. Cardiovascular Nursing J. 2016;4(4):13-6.

17. Farshi M, Babatabar H, Nouri J, Mahmoudi H. Study of the effect of air evacuation and transport training using lecture method on nurses' level of learning. Iranian J Critical Care Nurs. 2012;5(1):22-17.

18. Cottrell R, Girvan J, McKenzie J, Seabert D. Principles & foundations of health promotion and education. Benjamin Cummings San Francisco. 2002.

19. Khorami Rad A, Heidari A. Comparison of Two Self-Learning Methods (CD-Rom or Booklet) for Physician Education about Reporting Diseases Cases. Iranian J Med educat. 2011;1(2):58-149.

20. Golshiri P, Sharifirad G, Baghernezhad F. Comparison of two methods of education (lecture and self learning) on knowledge and practice of mothers with under 3 year old children about growth monitoring and nutritional development stages. Iranian Journal of Medical Education. 2011;10(5).

21. Mirshahzadeh N, Tootoonchi M. The Quality of Books, Questions and Teaching Method of Self-Learning in Continuing Medical Education: The Viewpoints of Self-learning Program's Participants in Isfahan University of Medical Sciences. Iranian Journal of Medical Education. 2007;7(1):129-36.

22. Pan HH, Wu LF, Hung YC, Chu CM, Wang KY. Long-Term Effectiveness of Two Educational Methods on Knowledge, Attitude, and Practice Toward Palliative Care Consultation Services Among Nursing Staff: A Longitudinal Follow-Up Study. Clin Nurs Res. 2018;27(4):483-96. http://dx.doi.org/10.1177/1054773817692082 www.ncbi.nlm.nih.gov/pubmed/29228811

23. Lin LM, Lin CC, Lam HD, Chen CL. Increasing the participation of intensive care unit nurses to promote deceased donor organ donation. Transplant Proc. 2010;42(3):716-8. [DOI] [PubMed]

24. Manzari Z, Karimi Moonaghi H, Masoumian Hoseini S, Behnam Vashani H, Khaleghi I. Comparing the efffect of two educational methods (context based learning and lecture) on nurses knowledge, attitude and practice about nurses role in organ donation process. The J Urmia Nurs & Midwif Faculty. 2015;13(9):758-71.

25. Williams B, Anderson MC, Day R. Undergraduate nursing students' knowledge of and attitudes toward aging: comparison of context-based learning and a traditional program. J Nurs Educ. 2007;46(3):115-20. [DOI] [PubMed]

26. Jafari Golestan N, Dadgar F, Azarmi S, Jaberi Z. Nurse's documenting development strategy for improving the quality of nursing cares. EBNESINA- Journal of Medical. 2010;13(1):52-6.

27. Linch G, Lima AAA, Souza EN, Nauderer TM, Paz AA, da Costa C. An educational intervention impact on the quality of nursing records. Rev Lat Am Enfermagem. 2017;25:e2938. [DOI] [PubMed]